By Raz Toor, Lawyer and Founder of Falcon Law PC
Independent contractor agreements are used throughout Ontario by consultants, healthcare professionals, technology companies, trades, agencies, startups and other businesses.
The agreement can govern compensation, responsibilities, intellectual property, confidentiality, liability, termination and the commercial relationship between the parties.
But there is an important issue that should be considered before negotiating any of those clauses: is the relationship actually an independent contractor relationship?
I’m Raz Toor, the founder of Falcon Law PC. We advise businesses, entrepreneurs and professionals on independent contractor agreements, consulting agreements, associate agreements and other commercial service arrangements.
One recurring problem I see is an agreement that repeatedly calls someone an “independent contractor” while the business operates as though that person is an employee. The wording of the contract matters, but it cannot necessarily override the reality of the working relationship.
A good contractor agreement should therefore accomplish two things: accurately document the commercial deal and reflect how the parties genuinely intend to work together.
What Is an Independent Contractor Agreement?
An independent contractor agreement is a contract under which one person or business agrees to provide services to another without necessarily becoming that business’s employee.
Depending on the industry, similar agreements may be called:
- consulting agreements;
- services agreements;
- associate agreements;
- subcontractor agreements;
- professional services agreements;
- advisor agreements;
- locum agreements; or
- master services agreements.
The title is less important than the substance.
Independent Contractor vs. Employee in Ontario
A business cannot necessarily convert an employee into an independent contractor simply by putting the words “Independent Contractor Agreement” at the top of the document.
Ontario employment standards guidance expressly recognizes that the actual relationship determines whether an individual is an employee.
The Canada Revenue Agency similarly looks at the complete working relationship rather than relying only on the label selected by the parties.
Factors that may be relevant include:
- the degree of control exercised by the business;
- whether the contractor determines how and when services are performed;
- who provides tools and equipment;
- whether the contractor can hire assistants or subcontract work;
- whether the contractor bears financial risk;
- whether the contractor has an opportunity to earn a business profit;
- whether the contractor has their own business presence;
- whether services can be provided to other clients; and
- the overall nature of the relationship.
No single clause necessarily settles the question.
Why Misclassification Matters
If a person is treated as a contractor but is legally an employee, the business can face claims or assessments involving matters such as:
- minimum employment standards;
- vacation pay;
- public holiday entitlements;
- overtime;
- termination entitlements;
- CPP contributions;
- EI premiums;
- income-tax source deductions;
- interest and penalties; and
- other employment-related obligations.
Ontario’s Employment Standards Act, 2000 also prohibits an employer from treating an employee as though they were not an employee.
For a business using many contractors, a classification problem can therefore become much larger than a dispute with one worker.
Start With the Actual Business Model
Before drafting or negotiating the agreement, I generally want to understand how the relationship will work in practice.
Some useful questions are:
- Who determines the contractor’s hours?
- Can the contractor decline assignments?
- Can they work for competing or unrelated businesses?
- Do they invoice for their services?
- Who determines the price?
- Who supplies the equipment?
- Does the contractor pay their own expenses?
- Can they hire someone else to assist?
- Do they have their own corporation or business?
- Do they maintain their own insurance?
- Are there guaranteed hours?
- Does the business approve vacations?
- Are meetings mandatory?
- Is the contractor subject to employee-style performance management?
- Who controls how the work is performed?
Those answers should inform the agreement.
1. Clearly Define the Services
The scope of services is one of the most important parts of the agreement.
Avoid descriptions such as:
“The Contractor will perform any duties requested by the Company.”
That may be too broad commercially and can also sound more like an employment relationship.
A more useful scope identifies:
- the services being provided;
- expected deliverables;
- applicable deadlines;
- professional standards;
- project specifications;
- reporting requirements;
- customer-facing responsibilities; and
- what is specifically outside the scope.
Use Statements of Work for Changing Projects
Where the parties expect an ongoing relationship involving different projects, it may make sense to use:
Master Services Agreement + individual Statements of Work or Purchase Orders.
The master agreement can establish the legal framework while each project document specifies:
- scope;
- price;
- timeline;
- deliverables;
- location;
- project-specific requirements; and
- special commercial terms.
This can be cleaner than renegotiating an entirely new contract every time the contractor receives another assignment.
2. Decide How Much Control the Business Actually Needs
A customer is entitled to specify the result it is purchasing.
That does not necessarily mean it should control every aspect of how an independent business achieves that result.
The contract should distinguish between:
- legitimate quality and outcome requirements; and
- employee-style control over the manner of performing the work.
For example, requiring a contractor to comply with privacy legislation, customer safety rules or professional standards may be commercially necessary.
Requiring the contractor to obtain permission every time they change their daily schedule may point in a different direction.
Control Can Be Complicated for Professionals
The issue becomes more nuanced with regulated professionals and specialized contractors.
A healthcare clinic, for example, may need:
- clinical supervision;
- documentation standards;
- privacy requirements;
- billing controls;
- credential verification;
- record-keeping standards; and
- professional regulatory compliance.
Those requirements do not necessarily mean the practitioner must be an employee.
The agreement should, however, distinguish legitimate professional or regulatory oversight from broader business control over the contractor.
3. Negotiate Availability and Scheduling Carefully
Scheduling can become particularly important in contractor-classification analysis.
A genuine independent contractor arrangement may provide that the contractor:
- determines their own availability;
- can accept or decline assignments;
- does not receive guaranteed minimum hours;
- can change future availability; and
- can perform services for other clients.
That does not mean scheduling requirements are prohibited.
Once a contractor accepts a customer appointment or project, the business can reasonably expect the contractor to perform that commitment.
But there is a difference between holding someone accountable for an accepted engagement and controlling their general working life like an employee.
4. Clearly Set the Compensation
The agreement should clearly explain how the contractor gets paid.
Common structures include:
- hourly rates;
- daily rates;
- fixed project fees;
- per-client fees;
- per-session fees;
- commission arrangements;
- percentage-based compensation;
- milestone payments;
- monthly retainers; or
- a combination of these structures.
Avoid leaving basic commercial terms ambiguous.
5. Define When Payment Is Earned
The contract should answer practical questions such as:
- When can the contractor invoice?
- What must be included on the invoice?
- Is payment Net 15, Net 30 or another period?
- Does HST apply?
- Who absorbs payment-processing fees?
- Can expenses be reimbursed?
- Must expenses be pre-approved?
- What happens to disputed invoices?
- Can amounts be set off?
- Is interest payable on overdue invoices?
- What happens if the end customer does not pay?
These issues generate unnecessary disputes when they are left unstated.
Be Careful With “Pay When Paid” Clauses
Some businesses want to pay a contractor only after receiving payment from the ultimate client.
From the business’s perspective, this reduces cash-flow risk.
From the contractor’s perspective, it transfers customer credit risk onto a person who may have no control over collections.
If the agreement contains this type of mechanism, it should say clearly:
- whether payment is truly conditional on customer payment;
- whether there is an outside payment deadline;
- who is responsible for collecting the account;
- whether the contractor bears customer disputes or chargebacks; and
- what happens if the customer becomes insolvent.
6. Deal With HST, Income Tax, CPP and EI
A contractor agreement will commonly state that the contractor is responsible for their own taxes and statutory obligations.
That may include:
- income tax;
- CPP obligations;
- HST registration and remittances where applicable;
- business expenses;
- insurance; and
- other obligations arising from operating their business.
But the clause does not settle the classification question.
If the relationship is actually employment, calling tax deductions the contractor’s responsibility does not necessarily remove the payer’s statutory obligations.
7. Specify Who Provides Tools and Equipment
Depending on the work, tools may include:
- computers;
- software;
- vehicles;
- construction equipment;
- professional instruments;
- therapy materials;
- phones;
- uniforms;
- office space; and
- specialized machinery.
The contract should state who is responsible for providing, maintaining and insuring them.
The answer can also be relevant when assessing whether the contractor is genuinely operating an independent business.
8. Consider Subcontracting and Substitution Rights
A contractor’s ability to hire assistants or subcontract part of the work can support the existence of an independent business.
That does not mean every business needs to allow unrestricted substitution.
A company may reasonably require that a replacement:
- have appropriate qualifications;
- hold required licences;
- maintain insurance;
- sign confidentiality obligations;
- pass required security checks;
- meet professional regulatory standards; or
- be approved for legitimate customer or safety reasons.
In some professional relationships, the services are inherently personal and unrestricted substitution may simply be unrealistic.
The agreement should reflect the actual business rather than artificially inserting contractor language that nobody intends to follow.
9. Decide Whether the Relationship Is Exclusive
Exclusivity is a significant commercial term.
A business may want the contractor to work only for it.
The contractor may want to maintain several customers.
Before agreeing to exclusivity, consider:
- how much revenue the contractor receives from this customer;
- whether the relationship is full-time in practice;
- how long the exclusivity lasts;
- whether the contractor receives guaranteed work;
- whether only direct competitors are restricted;
- whether conflicts of interest would be enough protection; and
- how exclusivity affects the broader characterization of the relationship.
A contractor who is completely economically dependent on one customer may also raise additional common-law issues even where the individual is not ultimately characterized as an employee.
10. Protect Confidential Information
Independent contractors may receive access to valuable business information such as:
- customer information;
- pricing;
- financial information;
- business plans;
- source code;
- marketing strategies;
- supplier information;
- trade secrets;
- health information;
- internal processes; and
- future product plans.
The confidentiality provisions should define:
- what is confidential;
- how it may be used;
- who may receive it;
- required security measures;
- permitted disclosures;
- what happens after termination; and
- whether materials must be returned or deleted.
11. Intellectual Property Should Be Addressed Explicitly
Businesses sometimes assume they automatically own everything created by a contractor because they paid for the work.
That assumption can create problems.
If a contractor is developing:
- software;
- website content;
- graphics;
- videos;
- photographs;
- course materials;
- marketing content;
- designs;
- documentation;
- inventions; or
- other intellectual property,
the agreement should clearly establish who owns the resulting work.
Depending on the engagement, provisions may address:
- assignment of intellectual property;
- moral-rights waivers;
- pre-existing contractor materials;
- open-source software;
- third-party materials;
- licensing rights;
- portfolio use; and
- ownership of improvements.
12. Keep Pre-Existing Intellectual Property Separate
A contractor may have tools, templates, code, processes or other intellectual property that existed before the engagement.
The customer may only need a licence to those pre-existing materials rather than ownership of the contractor’s entire toolkit.
A well-drafted agreement can distinguish between:
Background IP — material owned before or independently of the project; and
Project IP — new work created specifically for the customer.
This can prevent an overly broad assignment from unintentionally capturing the contractor’s existing business assets.
13. Address Privacy and Data Security
A contractor who accesses personal information can create privacy risk for the business.
The agreement may need to address:
- permitted use of personal information;
- confidentiality;
- access restrictions;
- security safeguards;
- use of personal devices;
- cloud storage;
- subcontractors;
- cross-border processing;
- security incidents;
- return or deletion of information; and
- cooperation with privacy requests.
This is particularly important for healthcare, financial services and technology businesses.
14. Insurance Requirements Should Match the Risk
The business may require the contractor to maintain insurance.
Depending on the services, this might include:
- commercial general liability insurance;
- professional liability insurance;
- errors and omissions insurance;
- cyber insurance;
- automobile insurance; or
- other industry-specific coverage.
Avoid inserting arbitrary limits without considering the nature and value of the engagement.
15. Review WSIB Requirements
The parties should determine whether Workplace Safety and Insurance Board registration or coverage is relevant to the engagement.
This becomes particularly important in construction and other sectors where clearance and coverage requirements can directly affect a project.
The agreement may require the contractor to:
- maintain required WSIB coverage;
- provide clearance certificates;
- notify the business of status changes; and
- indemnify the customer for failures within the contractor’s responsibility.
16. Negotiate Liability and Indemnification Carefully
An indemnity can transfer substantial financial risk.
Contractors should not treat indemnification language as boilerplate.
The agreement should consider responsibility for claims arising from:
- negligence;
- breach of contract;
- intellectual-property infringement;
- privacy breaches;
- property damage;
- personal injury;
- tax obligations;
- subcontractors; and
- regulatory non-compliance.
The parties should also decide whether liability is capped.
17. Do Not Assume Every Indemnity Should Be One-Sided
The customer may reasonably expect the contractor to take responsibility for risks within the contractor’s control.
But the contractor may also need protection where a claim results from:
- materials supplied by the customer;
- instructions from the customer;
- the customer’s unlawful conduct;
- customer-provided intellectual property; or
- misrepresentations made by the customer.
The appropriate allocation depends on the transaction.
18. Consider a Limitation of Liability
A contractor providing $10,000 of services may be uncomfortable accepting unlimited exposure to losses worth millions of dollars.
The agreement may therefore limit liability by:
- a dollar amount;
- fees paid over a particular period;
- the value of the project;
- available insurance coverage; or
- another negotiated amount.
The parties may also distinguish between direct damages and certain indirect or consequential losses.
Particular claims may be excluded from the cap depending on the agreement.
19. Non-Solicitation and Non-Competition Clauses
Businesses may want to protect customer relationships and confidential information after the contractor leaves.
Possible provisions include:
- customer non-solicitation;
- employee non-solicitation;
- confidentiality;
- non-dealing provisions; and
- non-competition restrictions.
Restrictive covenants should not simply be copied from another contract.
Their enforceability can depend heavily on the wording, commercial context, duration, geographic scope and activities being restricted.
Often the real commercial concern can be protected more precisely through confidentiality and targeted non-solicitation provisions rather than an extremely broad prohibition on competition.
20. Clearly Deal With Customer Relationships
For service businesses, one of the largest concerns is what happens to customers after the contractor leaves.
The contract should address questions such as:
- Who contracts with the end customer?
- Who sets customer pricing?
- Who invoices the customer?
- Who owns the customer relationship?
- Can the contractor separately accept work from that customer?
- Can the customer follow the contractor after termination?
- What happens to unfinished work?
- Who controls customer records?
These issues are especially important for clinics, agencies, professional practices and other relationship-driven businesses.
21. Termination Provisions Are Often the Most Important Clauses
The agreement should explain how the relationship ends.
Possible structures include:
- a fixed term;
- automatic renewal;
- termination without cause on written notice;
- termination for material breach;
- a cure period before termination;
- immediate termination for serious misconduct;
- termination following loss of a licence or credential;
- termination following insolvency; and
- termination of an individual project without ending the entire relationship.
The notice period should be considered rather than inserted automatically.
Do Contractors Have Termination Rights?
The fact that an individual is not an employee does not necessarily mean the customer can terminate every contractor relationship immediately without consequences.
The contract itself may require notice.
Ontario common law has also recognized a category of dependent contractors in circumstances where a contractor is sufficiently economically dependent on one customer.
That can create reasonable-notice issues in appropriate cases.
For long-term or highly exclusive relationships, termination language deserves particular attention.
22. Deal With Work in Progress After Termination
Ending the relationship may leave unanswered questions.
The agreement should consider:
- payment for completed services;
- partially completed projects;
- customer transitions;
- return of equipment;
- transfer of files;
- return or deletion of confidential information;
- access to email and software;
- outstanding expenses;
- unfinished deliverables; and
- provisions that survive termination.
23. Dispute Resolution
The agreement should establish the law governing the contract and how disputes will be addressed.
Options can include:
- negotiation;
- mediation;
- arbitration;
- Ontario courts; or
- a staged process using more than one method.
Mandatory arbitration should be considered carefully rather than automatically treated as preferable.
24. Contractors Should Understand Incorporation Does Not Solve Every Issue
Some contractors provide services through their own corporations.
That can be commercially useful, but incorporating does not mean every legal or tax issue disappears.
The parties still need to consider:
- the actual relationship;
- tax treatment;
- insurance;
- HST;
- who personally performs the services;
- professional regulatory requirements; and
- the terms of the services agreement.
Contractors should obtain accounting advice on their particular tax structure.
25. Negotiating an Independent Contractor Agreement as the Business
If you are the company engaging the contractor, I would focus on:
- clearly defining the services;
- protecting confidential information;
- securing intellectual-property ownership where needed;
- establishing appropriate quality standards;
- protecting customer relationships;
- requiring appropriate insurance;
- addressing privacy and security;
- allocating liability appropriately;
- ensuring termination rights are workable;
- documenting contractor independence accurately; and
- making sure actual management practices match the agreement.
26. Negotiating an Independent Contractor Agreement as the Contractor
If you are the contractor, I would pay close attention to:
- scope creep;
- payment timing;
- unpaid expenses;
- customer non-payment risk;
- exclusivity;
- ownership of your pre-existing intellectual property;
- overly broad intellectual-property assignments;
- unlimited indemnities;
- unlimited liability;
- insurance requirements;
- non-competition restrictions;
- termination without adequate notice;
- ownership of work already completed;
- portfolio rights; and
- restrictions on working for other clients.
A contract can be described as “standard” and still transfer significant risk.
What We Have Been Working On in 2026
One of our recent Ontario matters involved reviewing the contractor model of a multidisciplinary healthcare business.
The contractor agreements themselves contained several features designed to support independent contractor status. Contractors were described as non-exclusive, could provide availability, could decline service requests, had no guaranteed minimum hours, invoiced for their services and were responsible for their own taxes and statutory obligations.
But we did not stop at the contracts.
We also reviewed the organization’s staff handbook and management materials. Those documents contained substantially more employment-like concepts, including scheduled shifts, advance approval for time off, mandatory meetings and training, performance evaluations, references to payroll deductions and salary increases, a standard workweek and centralized HR oversight.
That created an important practical issue: the contractor agreements and the business’s operating documents were telling two different stories.
Our advice therefore had to address both the contracts and how the organization actually managed its workforce.
In another 2026 technology matter, we prepared a services arrangement for an advisor whose compensation included a conditional equity award. That engagement required the agreement to coordinate the actual services, completion conditions, confidentiality and intellectual property protections, termination, the eventual share issuance and the company’s corporate records.
That is a useful example of why contractor and consulting agreements should be tailored to the commercial arrangement rather than treated as one universal template.
The examples above have been anonymized and certain details have been generalized to protect client confidentiality.
The Healthcare Example Illustrates a Broader Rule
The same principle applies outside healthcare.
A business cannot operate one way Monday through Friday and expect a paragraph in the contractor agreement to create a completely different legal reality.
For example, an agreement saying:
- “the contractor determines their own schedule”
is less useful if managers actually assign mandatory weekly shifts.
A clause saying:
- “the contractor may provide services to other businesses”
may not reflect reality if management requires permission before accepting outside work.
And wording saying:
- “the contractor determines the manner of performing the services”
may be inconsistent with a detailed employee-style handbook governing the contractor’s everyday working methods.
The operational model and contractual model should be aligned.
Independent Contractor Agreement Negotiation Checklist
Before signing an agreement, I would generally review the following:
- Who are the correct contracting parties?
- Is the contractor an individual or corporation?
- Are the services clearly defined?
- Who determines working hours?
- Can assignments be declined?
- Are minimum hours guaranteed?
- Can the contractor work for other clients?
- Is there exclusivity?
- Who provides tools and equipment?
- Can assistants or subcontractors be used?
- How is the contractor paid?
- When can invoices be submitted?
- When are invoices due?
- Does HST apply?
- Who pays expenses?
- What happens if the customer disputes an invoice?
- What happens if an end customer does not pay?
- Who owns new intellectual property?
- What happens to pre-existing intellectual property?
- Are moral rights addressed?
- What information is confidential?
- Does the contractor access personal information?
- What security obligations apply?
- What insurance is required?
- Is WSIB relevant?
- Are indemnities one-sided?
- Is liability capped?
- Are customers restricted after termination?
- Is there a non-solicitation clause?
- Is there a non-competition clause?
- How can either party terminate?
- Is there a cure period?
- What happens to ongoing projects after termination?
- Which provisions survive termination?
- How are disputes handled?
- Does the contract accurately reflect the actual working relationship?
Common Independent Contractor Agreement Mistakes
Some common problems include:
- using an employee agreement and simply replacing “employee” with “contractor”;
- assuming the contractor label determines legal status;
- using an employee handbook for contractors without reviewing it;
- failing to define the services;
- leaving payment timing unclear;
- failing to address HST;
- imposing complete exclusivity without considering the consequences;
- giving the business excessive day-to-day control;
- ignoring intellectual-property ownership;
- using unlimited indemnification language;
- accepting unlimited liability for a relatively small contract;
- using overbroad restrictive covenants;
- failing to address privacy obligations;
- ignoring insurance;
- using an unrealistic substitution clause solely to make the agreement look more contractor-like;
- failing to address customer relationships;
- failing to deal with termination properly; and
- allowing actual business practices to contradict the written agreement.
Should You Use an Independent Contractor Agreement Template?
A template can be useful as a starting point.
The difficulty is that contractor relationships vary considerably.
A software developer, psychotherapist, construction subcontractor, sales consultant and marketing agency may all be contractors while requiring very different agreements.
The contract should account for:
- the services;
- industry;
- commercial risk;
- worker-classification considerations;
- intellectual property;
- privacy;
- insurance;
- regulatory requirements;
- customer relationships; and
- the parties’ bargaining positions.
A generic template is particularly risky when a business plans to use the same agreement across a large contractor workforce.
Can Falcon Law PC Review an Independent Contractor Agreement Before You Sign?
Yes.
Falcon Law PC assists businesses, entrepreneurs, consultants and professionals with preparing, reviewing and negotiating independent contractor agreements and other commercial contracts.
Depending on the engagement, we can review issues involving:
- contractor classification;
- scope of services;
- compensation;
- payment terms;
- intellectual property;
- confidentiality;
- privacy;
- insurance;
- indemnities;
- limitations of liability;
- restrictive covenants;
- termination;
- customer relationships;
- dispute resolution; and
- other commercial risks.
You can learn more about our legal services for entrepreneurs and business owners.
If you already have an agreement and want it reviewed before signing or negotiating, you can also QuickStart a contract review.
The goal is not simply to make the document say “independent contractor.” It is to create a commercial agreement that properly allocates risk, protects the parties and reflects the relationship they genuinely intend to operate.
This article is intended for general informational purposes only and does not constitute legal, employment, tax, accounting or regulatory advice. Worker classification is highly fact-specific and may have different consequences under employment standards, tax, common law, workplace safety and other legislation.
